CrowlyAI Terms of Service

Last updated: January 12, 2026

These Terms of Service ("Terms") govern your access to and use of CrowlyAI ("we", "us", or "our"), an AI-powered chatbot creation and knowledge management platform accessible at https://www.crowly.ai.

Please read these Terms carefully before using CrowlyAI. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By accessing or using CrowlyAI, you agree to these Terms of Service. If you disagree with any part, you may not access the service.

2. Description of Service

CrowlyAI provides AI-powered chatbot creation and knowledge management services. We offer tools to build, train, and deploy intelligent conversational agents.

3. User Accounts

  • You must provide accurate account information
  • You are responsible for maintaining account security
  • You must notify us of any unauthorized use
  • One person or entity per account unless agreed otherwise

4. Acceptable Use

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or viruses
  • Attempt to gain unauthorized access
  • Use the service for illegal or harmful purposes
  • Interfere with service operation

5. Content and Data

  • You retain ownership of your content
  • You grant us license to use content for service operation
  • We may remove content violating these terms
  • You're responsible for content accuracy and legality

6. Privacy

Your use of CrowlyAI is subject to our Privacy Policy. We collect and process data as described in that policy.

7. Service Modifications

We reserve the right to modify, suspend, or discontinue the service at any time. We'll provide notice when possible.

8. Fees and Payment

  • Some features require paid subscription
  • Fees are non-refundable unless stated otherwise
  • We may change pricing with 30 days notice
  • You're responsible for applicable taxes

9. Intellectual Property

CrowlyAI and its original content, features, and functionality are owned by CrowlyAI and protected by international copyright, trademark, and other laws.

10. Limitation of Liability

CrowlyAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

11. Indemnification

You agree to defend, indemnify, and hold harmless CrowlyAI from claims arising from your use of the service or violation of these terms.

12. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct violating these Terms or being harmful to other users or the service.

13. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which CrowlyAI operates, without regard to conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance of new terms.

15. Contact Information

For questions about these Terms, please contact us at support@crowlyai.com